Royal Rehab continues to monitor developments, take precautionary measures and strictly follow the guidelines of relevant authorities including the NSW Ministry of Health with regard to COVID-19. The health and wellbeing of our clients, staff members and the wider community is our top priority. Please read the important information below. Please feel free to contact us if we can be of any assistance.
In line with NSW Health restrictions, and Red Alert protocols we have been instructed to limit visitors to our healthcare facility. Visitor exemptions will be considered based on a risk assessment in response to individual patient needs and circumstances on a case-by-case basis. Please discuss with the patient’s clinical team and unit manager before visiting.
Please do not visit our facilities, including Weemala Buildings 1 and 2, if:
- You feel unwell in any way.
- You have returned from overseas in the last 14 days.
- You have been identified as a close contact of a COVID-19 case in the past 14 days.
- You are not fully vaccinated.
Visitors with permission to visit must practice the following precautions:
- Check-in using the QR code.
- Show evidence of COVID-19 vaccination.
- Practice social distancing – stay 1.5 metres from others.
- Regularly use hand sanitizer which is available throughout our facilities.
For residents, family and friends of Disability Services, please click here for the latest COVID-19 message including visiting hours and restrictions
At Royal Rehab, we recognise that visitors are an important part of the recovery process. However, our hospital is first and foremost a place of treatment and recovery, so we ask that visitors always keep this in mind. Adhering to the following guidelines and our visiting hours helps to ensure the needs of our patients are respected and our hospital continues to operate as smoothly as possible.
Guidelines for Visitors
Phone Before Visit
Visit Outside of Therapy Times
Wash Your Hands
Respect the Equipment
Contacting a Patient
Each room in Royal Rehab Private Hospital has an individual phone line. Patients and next of kin are provided this direct number upon admission. To phone a patient in Royal Rehab Private, please call our main reception desk on 02 9809 6071, Monday to Friday between the hours of 8.30am and 4.30pm, and request to be put through.
Please note that there are no direct lines to patients in our Spinal Injury Unit or Brain Injury Unit. We recommend you contact the next of kin or alternatively, you can call the nurses’ station and staff will assist where possible.